1 reviews | Active since Feb 2024
Capitec business closed my account
Capitec Bank blocked my business account. I'm a trader and I received money from my client. They have decided to block my account saying is suspected of *****. I have provided the proof of payments that they have asked but they still not helping. I have called several times and they keep telling me my matter is still under investigation. They told me my account will have a way forward within 48 hours but now they keep saying there's nothing they can do to help me. There is nothing as frustrating as calling them and they keep telling you same thing that they can't assist. Why is my account blocked in the first place. How should I pay for my debts since it's month end? I want my account opened. I'm tired of busy wasting money and calling without a way forward. All those agents are not taking my matter seriously.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
With reference to our telephone and email correspondence.
We trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone and email correspondence.
We trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
