Capitec Business cant fix the software problems: Blames Client!

I write this this review after some of the worst disappointments I have ever experienced with a bank of any kind in my life. Capitec Business recommended saving money in a 32 day account. Simple and easy process. Then very easy to transfer money from the business account into 32 day account. They take your money with great ease, BUT when you wanrlt to withdraw your money their attitude changes. There is a function to select transferring the money from the 32days savings account back to the business account. I waited 34 days and still no money being transferred back. When inquiring about my money I get told that i cant transfer the money and that i would have pay a penalty and also have request my money via secure chat and wait another 32 days. This cost me a huge job that I had lined up and could not do as the money was available. The client services were so arrogant and unhelpful it almost made me sick. I HATE CAPITEC BUSINESS!