TM
Trevor M

1 reviews | Active since Jul 2021

02 Oct 2024, 16:50

Capitec business banking what a disappointing experience

The capitec business banking is such a poorly developed app, it takes you pillar to post andthe branches have no clue on what is going g on with their own system, I am constantly kicked out when I am trying to do something on the app, please make it more easy to use like the normal capitec app

0
Replies (2)
Capitec Bank
Capitec Bank's reply02 Oct 2024, 17:10
Official
Good day Trevor, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
TM
Trevor M's update08 Oct 2024, 18:48
Reviewer Update
Thank you to Capitec Business for responding to my concerns, they reached out letting me know that Business Banking App is a work is progress and that feedback like these does assist the technical team in developing the user experience. Looking forward to seeing the new interphase improvement soon.