RB
Richard B

1 reviews | Active since Jan 2023

09 Feb 2024, 15:10

Capitec Business Banking Services - Terrible

Banking with Capitec Bank in my personal capacity I thought it would be a good idea to also approach them for a business account for our body corporate. Needless to say this has been a disaster, starting on the 22 November 2023 there was an original request for information which was provided and then continuous follow up requests for other/additional information which once provided led to requests for further information. We are now in February 2024 and again a further request for information. I personally worked in the banking industry for 20 years and the healthcare sector for 12 years and in my personal opinion Capitec is not equipped to participate in the business/corporate market. If I can give you any advice rather approach one of the well established business banking facilities that has a proven track record.

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Replies (2)
RB
Richard B's update09 Feb 2024, 15:15
Reviewer Update
Your case reference number is ***2

Capitec Bank
Capitec Bank's reply09 Feb 2024, 16:50
Official
Good day Richard 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank