Capitec Business Banking - Please avoid at all cost

I have been with Capitec Business Banking since January 2024. Every Friday when I have to make payments, the system is offline on the banking app. When it does return, there is always an issue with my payments. It states that the transaction was unsuccessful, just to find out that the payment did go through. The app is not user friendly at all. Unsuccessful card payments does not get reversed. Customer service is very poor. You have to phone them in order to get feedback on your lost money. Emails sent to their support/complaints department never receives a reply. Sending emails to the customer service agent even less response. I have used my card 3 times when it states that the transaction is unsuccessful, just to use it at tge next paypoint as successful. Capitec bank has always given me excellent service, but Capitec Business Banking does not even deserve a single star.