Capitec Business Banking has the WORST SERVICE AND COMMUNICATION!!!

Capitec Business Banking has got to be the worst bank I have used for business!

After requesting my account to be re-opened by them, which took weeks because of a lack of communication and multiple follow ups, calls, emails, chats on their app, being passed from every department (on email) you can think of, they finally re-opened my account after weeks, but now my account is not working. I am unable to transact at all on the app. When I called multiple times, emailed every department I have dealt with previously, spoke to Yolanda on the App I have been met with absolutely no resolution or responses. Every person I spoke to on the chat and on calls is unable to assist. What is the point of having a call centre where the agents are glorified receptionists passing messages along and not being able to help with anything at all? What is more frustrating is that no-one knows what is happening with my account.

I do not recommend anyone join Capitec Bank.