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Nicole D

1 reviews | Active since Sept 2011

10 Oct 2024, 08:47

Capitec business banking app is pathetic

The capitec business banking section and app is absolutely the worst thing to be created and I'm ever sorry for switching over to this bank!! Not only is the app limited in its capabilities, you cannot draw a statement if the account is less than a month old. And when you look into the account history it doesn't provide the details of the charges you need to query. You can't buy electricity, can't do cash sends, like it's archaic at best. There's always some problem when trying to log into the app

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Oct 2024, 11:14
Official
Good day Nicole, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.