Capitec Business Bank - Worst Bank Ever

Most unhelpful Business Bank you can ever deal with. I am not surprised about their cheap banking fees - when something is too good to be true it is usually not true!! If you want to get no Service or back up assistance as a company you MUST go to Capitec Business Bank. They must be rated the worst Business bank ever!! For a year now we have been trying to get onboard, which happened after we decided we would have grace and wait because of the time spent to open this account. Then if ever they have changes to their online banking system - it affects the client first hand. Your account gets blocked immediately without even making the necessary mistakes and then you go to the call center - 5 times in a row I have spent from 1,5 hours to 3 hours per event to try and sort it out. Their music is raising your blood pressure and then you cannot even complain about it because you will get cut off by the agents if you do. Then when you do get the odd one who is trying her utmost to assist it is evident that Capitec Business Banking is not on par because they keep on relentlessly but can also not assist you. This is crazy but unfortunately true. Managers (we have worked with two) the latest one Selma Svahl promised us by giving her number if it happens again she will assist us personally. Unfortunately not the truth - Today she is so upset for me calling her on her personal number and said sorry please speak to a call centre agent I am no longer working with internet banking. How convenient that someone on managerial level do not have work ethics to try and remember that because we had these problems before she must assist us at least with a new manager's number! But obviously not a real manager just earned the title and do not worry about the company ethics. Very upsetting to deal with Capitec Business Banking!! Think twice if you want to open a bank account for your business. Not worth the it!!