RP
Russ P
1 reviews | Active since Apr 2024
05 Apr 2024, 12:18
CAPITEC BUSINESS BANK USELESS!
Having bought Mercantile and made their clients they have DONE ABSOLUTELY NOTHING EXCEPT CAUSE CHAOS regarding my banking deals with them. Can list 100s of examples. Best they shut down for maintenance over 4 day month end period. Zip couldn't do anything! Minute they can finally send me OTP WILL BE USING IT TO TRANSFER AND CLOSE THEN HAVE A CELEBRATORY 🍺 Did I mention useless?
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Replies (2)
Capitec Bank's replyOfficial
05 Apr 2024, 12:27Good day Russ.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Apr 2024, 12:27
Official
Good day Russ.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Apr 2024, 13:19Hello Russ
In response your complaint, kindly refer to our telephone conversation held on 8 April 2024 / email correspondence sent to you on 12 April 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 8 April 2024 / email correspondence sent to you on 12 April 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply12 Apr 2024, 13:19
Official
Hello Russ
In response your complaint, kindly refer to our telephone conversation held on 8 April 2024 / email correspondence sent to you on 12 April 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 8 April 2024 / email correspondence sent to you on 12 April 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank