CAPITEC BUSINESS BANK NOT READY FOR BUSINESS

Capitec Business took over Mercantile Bank to deal withi business. We have been trying to work with them to get clients money in from abroad. It is jsut a nightmare. they dont have their systems in place. The red tape just to get funds in - never again. The business manager does not respond and does not take one seriously while we lose money and waste time not to mention our reputation with clients abroad who keep asking have we received their payment. How does one get some attention from management to sort this out. We are at our wits end!