Capitec Business Bank Just TAKE the Overdraft facility funded by client deposit

Capitec Business Banking

A personal banker from the Relationship Suite phoned me around 24 May 2024, stating that the turnover on my business account doesn't justify the overdraft that Capitec Business "gave" last year. We negotiated a reduction amount on Wednesday 29 May 2024, I'm still waiting for the result. On Thursday I received a call from the same lady, stating that the Credit department needs information. On Saturday 1 June 2024, the business overdraft was removed, I phoned ***** and reported it. On Monday 3 May 2024, I went to see the branch manager in Menlyn, I was assured by the end of business the OD would be reinstated. Until now nothing was done. I'm in the Solar business, it is not uncommon for clients to pay a big deposit to confirm their order. One of my clients paid such a deposit during the last week of May 2024. This amount Capitec Business Bank, claimed as their own, for repayment of the OD. This has left me with a red face and put my business in an awkward and checkmate position.