Capitec business bank is the worst!!!

Capitec business is by far the worst ever! We logged a call on the 29 August 2025 to add the second director as a super user. We signed the first set of docuSign docs, after weeks no movement on our request! We are told that the consultant did not fill some sections correct and we were asked to refill, which we did. AGAIN, after more weeks delay, we are asked to fill another set of docusign docs because there was something incorrect....Now, we are being told there is a backlog and they cannot tell us when this request will be actioned! We have been following up literally EVERYDAY with no luck!!!! It's been almost a month now and still nothing. Their online consultation have been so useless. The best you get from them is that they will follow up!!!! This is appauling!!!!! Has to be one of the worst business bank to deal. You can't even get a dedicated banker to deal with. Each time you call, you get different consultants. This is how they hide behind their incompetence! I would give it zero stars if I could!!!

It's the 30 of September and our request is still not actioned!!!!!!!!!!!