tK
thulani K
1 reviews | Active since May 2015
18 Sept 2024, 09:07
Capitec business bank is the worst
Capitec business banking is absolutely useless. 2 weeks later and still my contact details have not been updated and I’m still unable to access my online banking. They said they would contact me but till this day I am still waiting. I regret even signing up with them. I cannot believe Capitec Business banking has no sense of customer service. I will closing this bank account before close of business today and moving to FNB officially.
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Replies (3)
Capitec Bank's replyOfficial
18 Sept 2024, 11:20Good day Thulani.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Sept 2024, 11:20
Official
Good day Thulani.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
tK
thulani K's updateReviewer Update
18 Sept 2024, 12:33I got an email claiming you tried to call me to no avail but yet I only have 1 missed call. Stop playing games with me. Just send me login details that’s all I need.
tK
thulani K's update18 Sept 2024, 12:33
Reviewer Update
I got an email claiming you tried to call me to no avail but yet I only have 1 missed call. Stop playing games with me. Just send me login details that’s all I need.
Capitec Bank's replyOfficial
19 Sept 2024, 17:08Hello
In response your complaint, kindly refer to our telephone conversation held on 19 September 2024 / email correspondence sent to you on 19 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 19 September 2024 / email correspondence sent to you on 19 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply19 Sept 2024, 17:08
Official
Hello
In response your complaint, kindly refer to our telephone conversation held on 19 September 2024 / email correspondence sent to you on 19 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 19 September 2024 / email correspondence sent to you on 19 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank