Capitec Business - Bad Choice

Dear Capitec

Hope you are doing very well

I would like to start of by expressing my utter disappointment in your Business banking☹ I have a private account with you and decided to move my business banking to you from Nedbank. From day 1 it has been one issue after the other and I now regret my decision

I sat down with your consultant before I opened this account and one of my requirements was that this card that says debit can operate as a transact/cheque card. Your consultant confirmed that although it says debit that it will operate as a transact/cheque card.

I stopped @ the Toll gates on my way to my client and guess what???? Your card is declined as it is a debit card??? So it does not act as a cheque card!!!! I am currently sitting with a client and I need to pay him. Guess what?? My systems says the limits on the system must be lifted as i reached my limits? Tried to update my limits but no success. Your system says I must wait until tomorrow?? I am sitting at a client and he needs to be paid!!!! Phoned your call center and all I get is that the matter has been escalated and I just need to be patient???

A while back I sat in a meeting @ a restaurant with clients and offered to settle the bill…… Guess what you were off line and my card was declined, I looked like a total fool☹

I do about R800 000 a year worth of business and now regret my decision that I moved my business from Nedbank to Capitec. I will haver to reconsider my choice.

FROM a very unhappy NEW Client