Capitec Business account not customer friendly

I have a business account with Capitec. I use it for ad hoc projects. When i wanted to make a payment I was informed that my account has been made dormant. This is done if for 6 months there is no activity. As it is used on an ad hoc basis there will be periods of inactivity. I was not informed that it will be made dormant - which is the basic thing to do for any client. To get it back operational is proving to be cumbersome and difficult - and in the meantime it is very inconvenient. I have my personal account alos with Capitec and that is great. I really would not recomment Capitec Business account as they are definitely not customer focussed.