Capitec Business Account Hacked – No Feedback for Over a Month

I am extremely frustrated with the lack of feedback and assistance from Capitec Bank regarding a serious ***** incident on my business account. At the beginning of February 2026, my Capitec business account was hacked, and an amount of over R14,000 was ******. I reported the incident immediately and followed the correct process with the bank. However, it has now been more than a month, and I have still not received any meaningful feedback or resolution. Every time I follow up, it feels like the process is simply being delayed, and no clear update is provided. As a small business owner, this money is significant, and the lack of urgency from the bank is very concerning. I would like to know: What is the status of the investigation? Why has there been no proper feedback for over a month? When can I expect a resolution or reimbur*****t? I trusted Capitec to keep my business funds secure. I would appreciate urgent assistance and a clear update on this matter.