YN
Yanga N
1 reviews | Active since Aug 2021
15 Apr 2026, 09:36
Capitec Business Account Dishonesty
I deposited money into my new Business Bank Account and they subtracted R150, yet they state the monthly fee is R50. They cannot explain where my money went. How am I supposed to trust you with large amounts when you’re doing this?
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Capitec Bank's replyOfficial
15 Apr 2026, 10:41Hi Nyanga, thank you for sharing this. I understand why you feel concerned, especially with it being a new Business Account. If you were expecting R50 and you are seeing R150, it can feel like money has gone missing.
Please contact us through one of our secure channels so we can locate the enquiry and assist you:
Call us: ***
Call through the Capitec app: Support > Call us
WhatsApp Capitec: use the official Capitec WhatsApp channel (as listed on our website)
Visit a branch: if you prefer in-person assistance
Capitec Bank's reply15 Apr 2026, 10:41
Official
Hi Nyanga, thank you for sharing this. I understand why you feel concerned, especially with it being a new Business Account. If you were expecting R50 and you are seeing R150, it can feel like money has gone missing.
Please contact us through one of our secure channels so we can locate the enquiry and assist you:
Call us: ***
Call through the Capitec app: Support > Call us
WhatsApp Capitec: use the official Capitec WhatsApp channel (as listed on our website)
Visit a branch: if you prefer in-person assistance