CAPITEC business account being inactive- ***2

I have a business account with CAPITEC and I can’t get access to using it because it keeps saying my account is inactive I spoken to three consultants already I was asked to send a screenshot of what the problem is with my account and no one seems to be helping me I keep calling them because this is a huge inconvenience for my business and everyone keeps telling me that I will get responses by the end of business it’s been 3 days now I’ve sent a follow up email with one consultant which he didn’t respond to.. CAPITEC has disappointed me with the lack of communication…

This is really frustrating for me and my business.