GC
Gerhard C

1 reviews | Active since Dec 2021

02 Sept 2023, 15:31

Capitec Business Account

Service is poor. I have a business account and I had clients paid in on the account. On Thursday I transferred money for wood and after that my current balance shows right and my available balance shows 0. I phoned Capitec on Friday. They said it's a technical error and on Saturday I phoned again and they still didn't fix the problem. I am not happy and I got the business account recently. I want answers clients can pay money in like this morning and still nothing available to use. When you phone them all they do is give you a new reference number to use. Wat te hell i need to do business and that how they do I am not happy. Please assist.

Give me a straight answer or must I go find another bank that I can rather use and support.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Sept 2023, 12:02
Official
 Good day  Gerhard

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank