CW
Carl W

1 reviews | Active since Nov 2016

20 Mar 2024, 09:40

Capitec Business

If you're thinking about opening a Capitec Business account, think again. Everything is done online so prepare yourself for a very frustrating experience. I needed assistance with linking speed-points, debit-order switching and linking two business accounts to one profile. Each step is handled by a different department so you'll be having to explain yourself over and over again to an assortment of unhelpful consultants from various departments. I have spent weeks trying to get this done and no closer to completion. Phones don't get answered, emails are not responded to; by the time you're halfway through this process, you will come to loathe everything about Capitec.

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Mar 2024, 09:45
Official
Good day Carl 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank