OM
Odwa M
1 reviews | Active since Aug 2025
28 Aug 2025, 15:10
Capitec Business
Absolutely the worst experience with Capitec Business after I've been banking with them for about a year. I've called about 10 times, put on hold for ridiculously long periods of time. I have 3 case number but my issue is still not resolved. It's been 2 days now of me needing my email address amended but they've made it damn near impossible. This has put so much strain on my business and lost a potential client. How can just amending a email be such of a hassle. Beyond annoyed and disappointed.
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Replies (2)
Capitec Bank's replyOfficial
28 Aug 2025, 16:36Good day Odwa.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Aug 2025, 16:36
Official
Good day Odwa.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
08 Sept 2025, 08:57Hello Odwa.
With reference to our telephone conversation/ email correspondence.
I trust that you are satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
Capitec Bank's reply08 Sept 2025, 08:57
Official
Hello Odwa.
With reference to our telephone conversation/ email correspondence.
I trust that you are satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank