tT
theodorusgrobler T

1 reviews | Active since Jul 2016

23 Sept 2024, 09:28

CAPITEC BUSINESS 30 DAYS NO FEEDBACK SERVICE OR ASSISTANCE GARBAGE SERVICE !!!

I opened an account with CAPITEC BUSINESS on the 20th of August.

I could not log in to the account.... I phoned for a WEEK! to try and resolved this issue

How is it so IMPOSSIBLE for CAPITEC to resolve my query in MORE THAN A MONTH ??????? AND NOTHING HAS BEEN DONE ??????????????????????????????????????????

Yet when I walk into an ABSA FNB STDB ANK OR NEDBANK MY account is ready in 5 working days ?????????????????????????

CAPITEC YOUR BUSINESS BANKING IS TRASH AND YOUR AGENTS ARE NOT TRAINED NOR DO THEY KNOW WHAT THEY ARE DOING ?????? I AM POSTING THIS EVERYWHERE BECAUSE OF YOUR LACK OF CARE AND WANT TO ASSIST I WILL MAKE YOUR BUSINESS BANKING **** SERVICE FAMOUS !!!

I AM GOING EVERYWHERE TO POST THIS !!!!!

If you are so CARELESS to assist me then I WILL BE CARELESS TO SHOW SOUTH AFRICA JUST HOW **** YOUR SERVICE IS !!!

A FULL MONTH NO ASSISTANCE

AND YOUR AGENT DIDN'T DO **** TO ASSIST ME !!!

I WILL BE CLOSING MY PERSONAL ACCOUNT OF 10 YEARS with YOU AS WELL!!

THANX FOR NOTHING !!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Sept 2024, 17:24
Official
Hello Theo

In response your complaint, kindly refer to our telephone conversation held on 27 September 2024 / email correspondence sent to you on 27 September 2024, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank