Capitec business *******

On the 31st of December unauthorized amounts were taken off my business account while my cards are in my possession, called the ***** line, it's a joke, I must wait 40 days for investigation, I had to borrow monies to let business function, I keep on asking the ***** line if I have the cards in my possession how did it get out my account, still waiting for a business banker or any feedback, this is theft, I can't pay staff,your staff punt that capitec is a young bank with no history attached but one can't build a business like this, if anyone in this company is concerned check this reference number ***3,spoke to Prudence but still no feedback, I am busy with tenders and can't trust putting monies in my business account, this service from capitec business leaves a lot to be desired and lots of unanswered questions with monies just dissappearing out an supposedly secure account.