SM
Sbongile M

1 reviews | Active since Apr 2020

06 Feb 2024, 09:23

Capitec bunch of ****mers

I purchased an item on Zara and it was out of stock-Zara cancelled my order and sent me proof that the amount of 499 was void,i bank with capitec and capitec wanted proof that Zara did a refund,now i have sent them proof but they do not want to refund me they are saying they did not recieve any money feom the merchant(Zara) but proof is there

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Feb 2024, 20:42
Official
Good day Sbongile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank