DK
Danja K

1 reviews | Active since Feb 2017

14 Sept 2021, 10:54

Capitec bullies clients to use data, not wifi

Banking app doesnt work, call centre cant resolve the problem. I'm sick and tired of this. Being told Capitec doesnt support wifi and YOU MUST USE DATA to bank ? I beg your pardon ? No, time to change banks.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Sept 2021, 10:57
Official
Good day Danja 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank