CB
Christopher B

1 reviews | Active since Apr 2024

11 Jul 2024, 16:40

Capitec bull**** business

Capitec has just launched a business department and I thought I would give it try, it was the worst decision to actually believe that I can trust this bank. I made an online purchase and Capitec put a hold on my account and reflecting a zero balance. Shocked I gave them call, 7 calls later I’m being told that they can’t reflect my available funds due to the Merchant not banking the funds in which I made the purchase. I failed to understand the logic behind this has the money for the purchase has been cleared and I have received my products that I have purchased but the remainder of “MY MONEY” which is in my account is gone and taken by Capitec.

This is the first time I used Capitec and my suspensions were correct. They are a *****ulent and a bank that *****s people’s money. Smart founders to be able to create such a scheme but a bunch of *********** con artists. Msunu wa nyoko

It is unfortunate that the FSCA will be receiving a notice of this and hopefully action will be taken and close this bull**** company

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Jul 2024, 17:22
Official
Good day Christopher, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.