JP
Jacques P

1 reviews | Active since Nov 2022

29 Nov 2022, 21:14

Capitec Blocks my account

Hi Good Day. Capitec bank blocked my account for a transaction of R1250. 00 they did not notify me. My wife sold a Playstation 2 on market place. Mr batso who bought the Playstation paid the money into my capitec account and i then transfered R1200 to my wife's account and drew R50 for Mr batso for taxi money. Reference that was used is clientele reason being is that Mr batso said that his wife should not know and that clientele took the money.

I did make an affidavit at the police station stating my side off the story as well as a certified copy off my ID.

Can u please assist me in this matter as capitec cant give me a turnaround time.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Nov 2022, 21:21
Official
 Good day Jacques

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank