KM
Keith M
1 reviews | Active since Oct 2018
07 Mar 2025, 23:10
CAPITEC BLOCKED MY ACCOUNTS
Despite my countless attempts to engage with the bank to uplift the hold on my accounts after a divorce court order was finalized Capitec is unable to fix this issue, I've tried emails,whatsapp and even going to the branch to have my accounts activated but to this point I am still unable to make transactions and I feel it is totally unfair because all the financial institutions have uplifted the hold on all my accounts, why is it hard to allow me to access my accounts? Do the right thing Capitec I am utterly disappointed with the way you are dealing with this.
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Replies (1)Capitec Bank's replyOfficial
08 Mar 2025, 08:16Good day Keith.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Mar 2025, 08:16
Official
Good day Keith.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
