Capitec blocked my account...i don't know for how long

Had bad experience with capitec for the past days....capitec blocked my account from last week due to standard bank client opening ***** case against me....on Monday went to the branch to find out whats going on...they launched an incident report for me and gave me reference number...yesterday I went back again to do follow up...they said my case is escalated to forensic ***** support and they failed to tell which documents are required for the case opened against me...I'm disappoint and angry at the same time capitec runs faster to block our accounts but seems to be a problem whey they have to speed up investigation process....my life is miserable all my funds are frozen at capitec...why can they trace that R700 I'm accused of...if it happens they trace it in my account they can send it back to the owner...rather than freezing all my funds...my banking app is nolonger working can't access bank statements to be able to check for myself....because the complainant said transactions were made on 24/01/2025