Capitec blocked my account without giving me any reason

Item: Capitec Bank
Rating: 1
Author: Anna S

Hello

My name is Anna, Capitec Bank has just blocked or frozen my savings account without giving me any reason. I'm not doing anything *******. I have funds in the account that I use for my daily living expenses so this is very stressful for me. As I am speaking I am supposed to get formula for my baby with the very same money in that account. This is very frustrating what should I give to my baby??? Should I go around asking for favours while I have money??

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

30 Jun 2023, 19:42

Good day Anna

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply30 Jun 2023, 19:42

Official

Anna S's updateReviewer Update

30 Jun 2023, 20:32

Please solve this very fast before I take my business elsewhere.

Anna S's update30 Jun 2023, 20:32

Reviewer Update

Please solve this very fast before I take my business elsewhere.

Capitec Bank's replyOfficial

01 Jul 2023, 10:03

Capitec Bank's reply01 Jul 2023, 10:03

Official