NT
Neo T
1 reviews | Active since May 2026
20 May 2026, 13:07
Capitec blocked my account without any ***** case reported
Capitec bank blocked my account without any ***** cases! They asked to provide proof of payment and affidavit which they did and still didnt open my account.. and today they want me to provide of early dates which some of them I dont have.. it seems like capitec want to de***** my funds! Why come up with a new story everyday? Do I have to tell where I got my funds from? If it was a ***** case I was going to understand.. im so dissapoint in capitec bank
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Replies (4)
Capitec Bank's replyOfficial
20 May 2026, 14:54Good day, you are through to Neo.K
Generating response
I can hear how frustrating and stressful this is — especially when it feels like the goalposts keep moving. What you’re describing actually happens quite often with banks, and there is a reason for it, even though the experience is understandably upsetting.
Capitec Bank's reply20 May 2026, 14:54
Official
Good day, you are through to Neo.K
Generating response
I can hear how frustrating and stressful this is — especially when it feels like the goalposts keep moving. What you’re describing actually happens quite often with banks, and there is a reason for it, even though the experience is understandably upsetting.
Capitec Bank's replyOfficial
20 May 2026, 14:54Even if there’s no ***** or ******** case, banks in South Africa are legally required to follow strict rules under:
FICA (Financial Intelligence Centre Act)
Anti-Money Laundering (AML) regulations
Capitec Bank's reply20 May 2026, 14:54
Official
Even if there’s no ***** or ******** case, banks in South Africa are legally required to follow strict rules under:
FICA (Financial Intelligence Centre Act)
Anti-Money Laundering (AML) regulations
Capitec Bank's replyOfficial
20 May 2026, 16:14It seems you may be busy as I haven’t received a response in a while.
I’ll give you a few more minutes to get back to me.
Capitec Bank's reply20 May 2026, 16:14
Official
It seems you may be busy as I haven’t received a response in a while.
I’ll give you a few more minutes to get back to me.
Capitec Bank's replyOfficial
20 May 2026, 16:20As I haven’t received a response from you, I’ll go ahead and close this chat for now If you still need help, please reconnect with us and I’ll gladly assist further.
Thank you for contacting Capitec have a fantastic day! ❤️ Goodbye
Capitec Bank's reply20 May 2026, 16:20
Official
As I haven’t received a response from you, I’ll go ahead and close this chat for now If you still need help, please reconnect with us and I’ll gladly assist further.
Thank you for contacting Capitec have a fantastic day! ❤️ Goodbye