AM
Andisiwe M
1 reviews | Active since Aug 2022
23 Aug 2022, 08:08
Capitec blocked my account with no reason
Hello Peter. It’s been over a week since Capitec has been doing me dirty. I have waited long enough now, they blocked my account. Meaning that I can’t access my money. I have emergencies I need to attend to with those funds. I am even hungry now I don’t have food in my fridge. I didn’t know that I made the most stupid decision by trusting Capitec bank with my money. I don’t know how one becomes this stranded, broke and hungry yet they have money in their account. I’m very disappointed
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Replies (3)
Capitec Bank's replyOfficial
23 Aug 2022, 08:17 Good day Andisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Aug 2022, 08:17
Official
Good day Andisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
AM
Andisiwe M's updateReviewer Update
23 Aug 2022, 11:55I have waited long enough, please be quick
AM
Andisiwe M's update23 Aug 2022, 11:55
Reviewer Update
I have waited long enough, please be quick
AM
Andisiwe M's updateReviewer Update
25 Aug 2022, 12:52Only the Savings account has been unblocked. Savings account had no money, what about the Flexible savings accounts? They are the ones that have funds, may Capitec bank please kindly unblock my accounts and not play games with me
AM
Andisiwe M's update25 Aug 2022, 12:52
Reviewer Update
Only the Savings account has been unblocked. Savings account had no money, what about the Flexible savings accounts? They are the ones that have funds, may Capitec bank please kindly unblock my accounts and not play games with me