MP
Mphoza P
1 reviews | Active since Nov 2017
30 Oct 2018, 10:08
Capitec blocked my account and i cant access my money ??
Capitec, please release my money that you freezed in my Bank as one can explain why I cant use my money . I spoke to ********** then rep**** with an email as she told me by sending Screenshots of my Account not working . Then she phones back and tells me to call 0860 .. number they cant also help me . As we are arguing, they telling my Account looks OK, I tell them its blocked so im very frustrated as I cant pay my monthly Debts because of this inconvenience .
Please sort this out immediately Capitec ??
Branch is even worse, they cant help me .
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Replies (1)Capitec Bank's replyOfficial
30 Oct 2018, 14:21I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply30 Oct 2018, 14:21
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
