1 reviews | Active since Jun 2018
Capitec blocked my account
Capitec blocked my bank account and left me without access to my own money. When I went in to KwaMashu branch to try sort it out, they told me an unknown party had deposited R1000 into my account and then blocked my account. They won’t unblock my account or even move my funds into a new account or even just open a new account for me. They say I have to go to the police station to open a case so that the police can investigate who blocked my account. I have my own money in that account - it’s not the bank’s money - and I need money for taxis to get to work etc. I can’t believe this is the best solution for me.
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank
Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank