CAPITEC BLOCKED MY ACCOUNT

Good Day,<br> <br> I have a savings account with CAPITEC<br> <br> In December 2014 I went to the Meyerton branch to apply for a short term loan. <br> <br> During the application process they wanted to contact my employer and I told them that the office was closed for the holidays.<br> <br> So they informed me that the loan could not be granted and I left.<br> <br> Now it seems that the lady helping me put a hold on my account.<br> <br> I went to the branch to sort it out. She said that she made a mistake and send an e-mail to the forensics department informing them of her mistake and gave me a copy of the e-mail.<br> <br> This was three weeks ago my account is still blocked and I need to pay money into the account for my debit orders.<br> <br> When I phone the CAPITEC call centre for help they say I must contact the branch. The lady at the Branch is never available and she also does not call me back.<br> <br> I FEEL DISAPPOINTED AND FRUSTATED BY CAPITEC'S HANDLING OF THE WHOLE ISSUE!!<br> <br> Willem Esterhuizen<br> ***