KN
Kuvhanganani N

1 reviews | Active since Jan 2024

05 May 2026, 09:39

Capitec blocked

Dear Capitec Bank,

I'm writing to express my extreme dissatisfaction and frustration with the closure of my bank account. Despite numerous complaints and attempts to reach out to your team, I've been ignored and not taken seriously. This has caused me significant stress and inconvenience.

Compounding the issue, I've recently received a job offer that requires payment via Capitec Bank. I'm worried that the account closure will jeopardize this new opportunity and impact my employment. I'm afraid that if this isn't resolved promptly, I might lose the job offer, which would be a huge setback for me.

I request: 1. Immediate reversal of the account closure 2. A clear explanation for the closure 3. Compensation for the inconvenience and distress caused

My account details: Account number: *** ID: ***

I urge you to treat this matter with the urgency it deserves. I'm counting on resolving this ASAP.

Sincerely, Kuvhanganani nembambula

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 May 2026, 12:12
Official
Hello, you are through to Emelda, Please allow me a few minutes to fami****ise myself with your query.šŸ¤—šŸ’
Capitec Bank
Capitec Bank's reply05 May 2026, 12:22
Official
Dear Kuvhanganani,šŸ’ Thank you for reaching out, and I’m truly sorry for the stress and uncer*****y this situation has caused—especially with your new job offer at risk. I understand how worrying it is to have your account closed without clear feedback, and I assure you your concerns are being taken seriously. Do you have a case or incident number