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Nzou A

1 reviews | Active since May 2020

27 May 2020, 12:08

Capitec believes God is sitting in their seat.

I understand all banks have issues especially with regards to service and even staff competence but I could not agree more with previous posts. Do not use this bank. Not only are they *********** but also act maliciously and really seem to have a god complex. Their arrogance is astounding.

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Replies (2)
Capitec Bank
Capitec Bank's reply27 May 2020, 12:48
Official
The statements that you make are seen in a very serious light, and definitely does not meet the core values of Capitec Bank or the service excellence that we pride ourselves on.

Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days.  I trust that the matter will be resolved to your satisfaction. 

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply02 Jun 2020, 17:03
Official
Good day

Feedback was provided and matter resolved.

Kind regards
Capitec Bank