CP
Cobus P

1 reviews | Active since Jun 2012

06 Aug 2022, 15:40

Capitec being offline

With the capitec App being offline so long I am glad I still had money left in my Fnb account. I am moving most of my money back to FNB. I no longer trust Capitec and after my last complaint that Capitec couldn't solve I can't help but say but Capitec is chaepo bank that doesn't really have what it takes to be a major brand among the banks. I never have issues at FNB but I can't say the same about Capitec. Dont open an account or do business with them. Capitec don't worry about calling to discuss this complaint cause I am done with you guys.

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Replies (3)
Capitec Bank
Capitec Bank's reply07 Aug 2022, 09:44
Official
Good day Cobus 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply07 Aug 2022, 09:47
Official
 Good day Cobus 

We are sorry for the inconvenienced caused due to the system issues we've encountered this week. 

We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way. 

Once again, we are sincerely sorry for the experience. 

Best regards,

Capitec Bank
Capitec Bank's reply08 Aug 2022, 09:04
Official
Good day   Cobus 

We are sorry for the inconvenienced caused due to the system issues we've encountered this week.

We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.

Once again, we are sincerely sorry for the experience.

Kind regards

Best regards,