VP
Vuyiswa P
1 reviews | Active since Apr 2025
24 Apr 2025, 11:02
Capitec
Imagine a sudden death of a loved one in a tragic hit and run accident. And the insurance that's is supposed to give you peace of mind in your hour of grief is the same reason the family is having sleepless nights and anxiety. From the consultant that first submitted our claim to the insurance department that is apparently not accessible. Worst experience ever. Submitted the claim on the 17 of April 2025 till this day, it's us that must come and inquire and no communication whatsoever. Everytime we go to the brach there's a document outstanding yet it's documents that we submitted. I personally wouldn't want to leave my family with the experience we are currently in.
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Replies (1)Capitec Bank's replyOfficial
24 Apr 2025, 12:37Good day Vuyiswa,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply24 Apr 2025, 12:37
Official
Good day Vuyiswa,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
