hS
hlu S
1 reviews | Active since Dec 2017
03 Mar 2021, 08:49
Capitec Banks weak online security
Woke up this morning with 3 notifications from Capitec Bank of online purchases from KFC even though the store was closed.
Upon going through my statement I noticed that the purchases were duplicates of purchases I had made at KFC on the 26th and 27th of February.
I find it very worrying that Capitec security systems are so weak. That a 3rd party can just duplicate purchases you had made successfully without goin through the various security measures ie. pin and cvv
This leaves us as customers open to ********** transactions. Hope I'm not given the run around with regards to my refund.
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Replies (1)Capitec Bank's replyOfficial
03 Mar 2021, 09:28Good day Hlu
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2021, 09:28
Official
Good day Hlu
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
