1 reviews | Active since Dec 2015
Capitec Banks **** service
I got here and they destroyed my old card before activating the new. Therefore leading to me having no card for 24hours. As I was told to come back the next day. In my arrival I'm told to wait in a que to get my card. When I arrived there I'm rudely attended to by their consultant Ntokozo. Whom I tell to ask the lady who stuffed up my things yesterday what the issue is and rudely tells me to repeat myself.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Mfeka
I trust that you are well.
Please be advised that I have still not received any feedback from you regarding this matter and I will be closing it on my end.
You are welcome to contact me in future when you are ready to proceed with your query.
You may contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer
Complaint Management
Good day Mr Mfeka
I trust that you are well.
Please be advised that I have still not received any feedback from you regarding this matter and I will be closing it on my end.
You are welcome to contact me in future when you are ready to proceed with your query.
You may contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer
Complaint Management