CD
Cedrick D

1 reviews | Active since Dec 2023

30 Mar 2025, 12:20

Capitec bank's Poor systems management

Done payment with payshap on the 28th March 2025 and the suppose recipient didn't receive it but it went through on my account...repeated the transaction to the very same account on 30 March 2025 and it went through and the recipient got the payment. MONEY on my account is gone transaction appear on my statement but it does appear on beneficiaries paid.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Mar 2025, 12:50
Official
Good day Cedrick Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank