Capitec banks are ******,charged insane interest and they **********

Capitec Banks are ******, after checking my credit report after so many years I found out that I have been blacklisted for loan that I took in 2013 that I believe and know I have settled. After finding this out I tried to lay a complaint with Capitec but my complaint was just ignored neither I didn’t get a feedback about this matter. How would on earth someone borrow 60 000 and been charged an interest rate of I don’t know how much % that adds up to R125 000, when I asked for the contract they told me they will sent it till now I haven’t got it. I was advised that apart from being blacklisted by them, and insane interest being charged according to the period of loan and with no communication the debt is prescribed then I approached the Transunion about the matter, they investigated it and Capitec denied that the debt was being prescribed. I asked for reasons and a proof and then I was given a ********** documentation with no case number from court and ********** signatures. When I confronted them about this I was told to wait they have send my query to the relevant department for investigations and it’s almost 2 months now. Capitec bank are ****** and very good with forging people signatures. I am not a happy customer and for that matter they can’t be trusted for business,be warned this people are bad for business.