Capitec banking app

I had no problems with my banking app until Tuesday 27/8/2024. I cant make some pay beneficiary payments without taking a selfie and it keeps ons failing my selfie. I phode the call centre they could not help me and said I had to go to the branch. South African people are actually working for their money and do not have time to go the the branch every time there is a problem with the app. It's end of the month and I cant make payments. I even deleted my app and reinstalled one and still it is asking for a a selfie and keeps on failing me. I am staying on a farm work until 17:00 when am I surpose to go to the branch. Please sort this out