DV
Don V.d.n.
1 reviews | Active since Jun 2023
01 Aug 2024, 09:38
Capitec Banking app.
Capitec Bank What is the use of your cellphone banking app, if it's not functioning correctly? I tried to buy a electricity token. The money is deducted but no token was given. And while you're sorting out the problem, I'm without electricity and and my well earned money. Can you assist?
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Replies (3)0
Replies (3)DV
Don V.d.n.'s updateReviewer Update
01 Aug 2024, 10:59Thanks Capitec Bank
Fast response and rectification. All is good on my side.
Fast response and rectification. All is good on my side.
DV
Don V.d.n.'s update01 Aug 2024, 10:59
Reviewer Update
Thanks Capitec Bank
Fast response and rectification. All is good on my side.
Fast response and rectification. All is good on my side.
Capitec Bank's replyOfficial
01 Aug 2024, 11:24Hi Deon, we are sorry to hear that you did not receive your electricity token via SMS.
Have you tried to check the transaction history?
App steps:
> Sign into the App
> Select transact on the bottom of the panel
> Buy electricity
> Select the beneficiary
> Select the three dots on the right top side
> Select history
USSD Mobile Banking steps:
> Dial *120*3279#
> Reply 3 for prepaid
> Reply 2 for electricity
> Select account purchased from
> Reply 1 to view last token
Capitec Bank's reply01 Aug 2024, 11:24
Official
Hi Deon, we are sorry to hear that you did not receive your electricity token via SMS.
Have you tried to check the transaction history?
App steps:
> Sign into the App
> Select transact on the bottom of the panel
> Buy electricity
> Select the beneficiary
> Select the three dots on the right top side
> Select history
USSD Mobile Banking steps:
> Dial *120*3279#
> Reply 3 for prepaid
> Reply 2 for electricity
> Select account purchased from
> Reply 1 to view last token
DV
Don V.d.n.'s updateReviewer Update
01 Aug 2024, 12:06All is well. Thank you Capitec
DV
Don V.d.n.'s update01 Aug 2024, 12:06
Reviewer Update
All is well. Thank you Capitec