1 reviews | Active since Jun 2020
CAPITEC BANK YOU *******
Hi there
I have been with Capitec since 2014 and it has been a NIGHTMARE! They started off with debiting small amounts from my account until on the 25th May 2020 where a total amount of R3620 was taken from my account, then on the 1st June a further R800 was taken from my account.
I went into the bank and a consultant told me that they will investigate the matter, they said they tried calling me but I had no call history of them and then the case was closed without my knowledge. I am not working since the lockdown started and this is emotional trauma for me as I am not able to sustain a living. The consultant showed me that the money was traced to the hackers account but they said they could not do anything about it because the hacker withdrew the money. If my money is not safe with Capitec Bank and if they dont care about me as a loyal customer even after being ****** with small amounts, then I am definitely going to sue them as my money was not safe! The customer service received was also ***. If my money is not back into my account by the end of this week, I am going to take this matter to the news and in all the papers and also SUE CAPITEC BAN****!
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
