Capitec Bank worst service

I live in Lenasia and use 2 Capitec ATM's one @ Trade Route Mall and the other @ Signet Terrace. These Atms ate continuously out of service and have to drive between them only to find out both centres are offline. I am a relatively new customer to Capitec and really believe I have made a terrible mistake in opening and account with capitec. Apart from being offline the queues are always long and have to wait more than 20 min to use the atm. From your advertising I believe your business model is to use atm's rather than the bank inside by HOW am I suppose to do chat if they are always offline and queues are so long.

It has been the most frustrating service from Capitec Bank and I am truly looking to expose the terrible lack of service and getting this to media and also getting more customers to start complaining as I am currently doing. An email was sent to their client service on the 26 Mar 2019 and no reply for contact has been made by the bank.