ST
Siphokazi T
1 reviews | Active since Jan 2022
16 Jan 2022, 01:29
Capitec bank worst customer service ever very dissatisfied
I'm very much disappointed in capitec since 2019 they have been debiting their installment on time now since October 2021 they are debiting day before pay date which now my bank charges me for it an amount of R180 when I called their collections department no one could assist me
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
16 Jan 2022, 10:27Good day Siphokazi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Jan 2022, 10:27
Official
Good day Siphokazi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 11:23Hi Siphokazi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:23
Official
Hi Siphokazi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank