1 reviews | Active since Mar 2018
Capitec Bank wont reverse my money back into my account.
I did an EFT on the 22nd of February 2018 of R39924.77 to my car dealership which went into a wrong account (which does not exist). I went to Capitec Bank immediately to stop the payment, we phoned the call center from the branch and they advised that the recall has started. I have phoned everyday since the 22nd to get answers and no one is willing to tell me anything and my money is still not back in my account.
The call center is useless and wont let me speak to anyone higher then the phone operators. I will not recommend Capitec Bank to anyone.
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mrs Van De Venter
As discussed telephonically, your matter has now been resolved.
Kind regards
Complaint Management
Capitec Bank
Good day Mrs Van De Venter
As discussed telephonically, your matter has now been resolved.
Kind regards
Complaint Management
Capitec Bank