Capitec bank winnner

I opened an account with Capitec about a year ago, I finally had to contact their call center for assistance with something. I was expecting to wait online for half an hour as usual with another bank which was standard for them, but I was helped within 15 seconds of selecting the correct voice prompt. While on the call I even received an sms asking if it was me on the call. Well done capitec, you are changing the way banking is done to genuinely make it simpler and faster for clients and not just using a catch phrase like other banks. Thank you.